Network test and monitoring solutions vendor Fluke Networks today announced the OneTouch AT Network Assistant, a new tool for network technicians that automates troubleshooting of the most common end-user issues in about a minute.
According to Fluke, network technicians often spend more than an hour using a variety of tools such as protocol analyzers, PC utilities, and cable and network testers to solve network connectivity and performance issues, which provide limited, non-consolidated information. The OneTouch AT tester combines that functionality into a customizable, handheld tool with a one-button auto test feature.
“Connectivity and performance problems can hide in a variety of places throughout the network, and today’s frontline technician cannot be an expert in them all," Fluke's Vice President of the Enterprise Network Analysis business, Gary Ger, said in a statement. "When a trouble ticket is submitted, most organizations deploy a technician to fix the problem, but many do not have standardized testing processes, and today’s tools can be complex and time consuming. The automated OneTouch AT was specifically designed to address these challenges, saving an organization, on average, approximately one man-week of troubleshooting each month.4”
The key features of the OneTouch AT include:
- One button auto test for faster problem identification
- Ability to test 802.11 a/b/g/n Wi-Fi, gigabit Ethernet copper and fiber
- In-line copper and fiber packet capture
- Cable wire mapping, power over Ethernet (PoE), and link testing
- Remote access for enhanced collaboration with colleagues to speed problem resolution
- Network and service performance analysis
- Standardized, automated test scripts
- New form factor with smartphone touchscreen and enhanced ruggedness for durability in the field.
The OneTouch AT Network Assistant will be available at the end of June. MSRP depending on model and features is between $5,000 and $10,000. For more information, please visit Fluke Networks.