"Unified communications lacks a clear business case and can not compete with consumer-driven technology, Gartner has warned," writes Computerworld Australia's Lisa Banks.
"Speaking during a debate on unified communications at the recent Gartner Symposium in Sydney, analyst, Nick Jones, argued the case that unified communications is the 'greatest scam since Ponzi,' saying the technology had no clear definition." Banks writes.
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Twitter beats unified communications technology, says Gartner