"A new survey by Infonetics Research should dispel any doubts that U.S. companies are going to shift to unified communications. The market research firm found a 'stunning 96% plan to eventually' move their different communications modes to UC," writes InformationWeek's W. David Gardner.
" 'Despite the confusion sowed by vendors who have abused the term "unified communications," unifying disparate modes of communication has strong appeal because it ultimately simplifies the lives of users and increases their productivity,' said Infonetics' Matthias Machowinski in an email Monday," Gardner writes.
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96% Of Businesses Plan To Adopt UC