"On their own, both unified communications and mobilization have the potential to revolutionize communications. Employees want the same capabilities on their smartphones and tablets as they have on their desk phones and laptops, and from a productivity standpoint, it makes all the sense in the world for IT to accommodate them. So why do most analysts peg mobile UC adoption at less than 10%?" writes Michael Finneran on InformationWeek.
"First, enterprise adoption of UC has been slow and haphazard. Second, there's a systemic integration gap between mobility and almost everything else that goes on in IT," Finneran writes.
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For True UC, Remember Smartphones