"As unified communications becomes increasingly mainstream in the enterprise, its status as a platform for a rich collection of communications technologies is long past proven," writes Bennie Langenhoven on MyBroadband.co.za.
"Meanwhile, cutting-edge new technologies, such as the building blocks of social computing, are adding new dimensions to UC every month," Langenhoven writes.
Langenhoven then goes on to enumerate seven areas of communications technology that make up UC today with particular emphasis on collaboration and CEBP (communications-enabled business processes).
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Avaya Provides Unified Communications to Assist Veterans