"[In the early days of unified communications], it was up to the customer to bolt together various components such as IM and presence into a broader communications strategy. Individual employees smuggled consumer tools into the office, which introduced support and security concerns. Then the vendors offered extended suites with optional feature components, creating a UC menu. Finally, vendors now are offering UC as a base solution. Case in point, the recently announced OpenScape UC Server Enterprise offering from Siemens Enterprise Communications," writes telecom analyst and consultant Dave Michaels on UCStrategies.com.
"Included in OpenScape UC Server Enterprise are a bundle of UC tools and capabilities aimed at simplifying communications and driving productivity. Starting with the foundation of OpenScape Voice, it uses at its core the Session Initiation Protocol (SIP) standard for all calls and features, including telephones. OpenScape has a voice and service provider heritage, so its core telephony features are very broad, scalable, and resilient," Michaels writes.
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It's Time to Take UC Off Hold