Inforonics Bolsters Customer Service Capabilities with Cisco Unified Communications and Contact Center: Inforonics LLC, a leader in protecting and preserving the business value of information technology services, has launched Cisco Unified Communications and Contact Center, replacing a proprietary system that was at the end of its useful life. The new platform increases the reliability of the company's 24/7 support center and provide seamless backup through automatic component redundancy.
HP Delivers New Collaboration and Consolidation Solutions for SMBs: HP today announced communication, collaboration and networking solutions to drive growth for small and midsize businesses (SMBs). The company also introduced new storage solutions and online services that enable SMBs to efficiently protect data and manage operations.
United Data Technologies (UDT) Achieves Cisco Specialization for Advanced Unified Communications in the United States: The Cisco Advanced Unified Communications Specialization puts UDT at the forefront as an IT solutions provider for a wide range of business customers, in both the public and private sectors. The certification provides UDT's engineers the advanced skills needed to sell, design, install and support any comprehensive Unified Communications solution project. Specific areas of expertise include: IP Telephony, Video Conferencing, integrated voice and Web conferencing, mobile IP soft phones and voicemail/unified messaging.
Wainhouse Research Reports Predict Money Shifting From On-Prem Toward Hosted/Managed Unified Collaboration and Conferencing Services: Wainhouse Research recently released two noteworthy reports describing the growth of the hosted and managed unified communications and conferencing services markets in Europe. The reports, titled "2010 European CSP Market Forecast & Provider Reviews" and "European Hosted/Managed Unified Communications Services Forecast," outline where companies offering unified or managed conferencing and collaboration services can make money, what the total market revenue will be, and what the average selling prices are expected to be for audio conferencing, web conferencing, video bridging, and hosted unified communications solutions over the next five years.
Esnatech UC Mobile For Windows Mobile Devices Now Available for Download at Handango.com: Esna Technologies Inc. (Esnatech), a market leader in enterprise Unified Communications, has launched a version of its market-leading Mobile Unified Communications software for Microsoft Windows Mobile devices. The Mobile UC software with Mobile UC Client, delivers fixed-to-mobile convergence for a wide range of wireless devices with enterprise PBX systems such as Cisco, Avaya, Mitel, Nortel, Iwatsu, AASTRA, 3Com, Asterisk, eOn, Teltronics, etc.
Siemens Enterprise Communications Augments SMB Communications Portfolio with OpenScape Office MX: Siemens Enterprise Communications, a premier provider of enterprise communications, today announced OpenScape Office MX, an all-in-one unified communications (UC) solution. Designed specifically to meet the communications needs of small and medium businesses (SMBs), the product includes features designed to yield SMBs greater employee productivity, improved customer collaboration and reduced communication costs.
Officescape Offers New Secure VoIP Solution as Part of Latest UC Server Release: Officescape has completed its latest unified communications server version, UC 2.0, and announces it will release this version for public use on June 28th. This new version includes a number of new features, as well as upgraded functionality of tools and features in previous releases. Upgrades include the ability to handle additional, simultaneous calls on the same hardware, "soft deletes" of faxes and recordings, call screening capabilities and an improved interface to manage all of these tools. The main feature addition is Secure VoIP, which will help Officescape's clients continue to enjoy the flexibility of VoIP while meeting security compliance requirements and regulatory guidelines of their respective industries or companies.
Axacore joins the TelcoBridges Media Gateway Partner Program: TelcoBridges Inc., a leading provider of enabling technologies for telecom network convergence, value-added services, and network performance management, today announced that Axacore, a leading provider of fax and document imaging solutions that help organizations streamline paper-intensive business processes and automate the flow of documents, has joined the TelcoBridges Media Gateway Partner Program. Recently launched by TelcoBridges, the Media Gateway Partner Program provides member business partners with access to enhanced channel pricing, new sales and training tools, and product collateral that enable those same partners to easily market, sell and support converged network solutions based on TelcoBridges' Tmedia family of VOIP and media gateways.
BrightCom Telepresence Supports Multiple Audio Options for Diverse Conference Experiences: BrightCom Lumina Telepresence and ClearView Video Conferencing now supports multiple audio options including ‘audio only' for a wider variety of conferencing environments. BrightCom, the performance leader in integrated telepresence and video conferencing solutions announced today support of multiple audio experiences for their Lumina Telepresence and ClearView Video Conferencing solutions including audio only, data/video only and a combination of audio, video and data conferencing. These three conferencing experiences allow businesses the flexibility to communicate with more locations and a variety of BrightCom endpoints.