That isn't the case, at least according to recent research from Forrester. The firm released a report last month that suggested that 72 percent of folks just aren't interested, according to T.J. Keitt, an analyst for Forrester. That's a surprising result and one that potentially has ramifications for unified communications' development path.
Desktop videoconferencing and unified communications seem to be a perfect match. That's why a Forrester survey revealing that almost three-quarters of respondents have no interest in the application is a bit disconcerting. Contributor Carl Weinschenk spoke to Forrester Analyst T.J. Keitt, who did the research.