A trio of trends -- the desire for hosted services, the efficiencies introduced by SIP trunking, and the use of IP as a home for a wide variety of applications and services -- is leading to great growth for the broad VoIP category, according to ABI Research's Subha Rama. (Podcast time: 25:10)
VoIP-based enterprise communications platforms and services – which include fixed mobile convergence (FMC), contact center infrastructure, IP/TDM PBXes, messaging and conferencing and collaboration – will produce revenues of $4.8 billion by 2015, said Subha Rama, the Senior Analyst in ABI Research's Enterprise
Communications Research Group.
Rama told Site Editor Carl Weinschenk that business VoIP is driven by three trends: The growth of hosted providers, the growth of Session Initiation Protocol (SIP) trunking, and the coalescing of telecommunications applications on IP networks.
Subha Rama on VoIP and UC: [swf file="http://vid.itbe.com/ctoedge/abi1111.mp3"]