Avaya announces plug-in apps for SMB communications.

by VoipPlanet.com Staff

The IP Office UC system adds collaboration, SIP trunking, customer service, and more, developed by partners in Avaya's DevConnect program.

"Avaya has announced several new partner-developed applications for IP Office, its unified communications (UC) platform for the small and midsize business (SMB) market," writes InformationWeek's Kevin Casey.

"The latest apps—built and delivered by outside partners via Avaya's DevConnect program—cover a diverse set of functions and vertical areas such as UC and collaboration; session initiation protocol, or SIP trunking; customer service; interactive voice response (IVR) and automated calling; and hospitality management," Cassey writes.

Follow the link below to read the full article:
Avaya Plugs SMB Apps Into UC Platform

This article was originally published on Saturday Mar 12th 2011