Three Key Steps to Ensuring Good VoIP Quality

by VoipPlanet.com Staff

Network infrastructure, capacity, and traffic levels are often the unseen causes of quality issues.

"In today's world of converged communications, businesses are relying more than ever on VoIP-based technologies to fuel work group collaboration and drive advanced business processes that are expected to reduce costs and deliver significant ROI," writes Tone Software CTO Amit Kapoor on TechNewsWorld.com.

"But successfully achieving these benefits means VoIP-based communications must deliver high availability and near flawless call quality to both internal and external users -- a requirement not so easily accomplished," Pleasant writes.

Follow the link below to read Kapoor's full discussion:
How to Find the Weakest Link in the VoIP Chain

This article was originally published on Saturday Dec 11th 2010