Top 4 arguments for�and against�Microsoft Lync.

by VoipPlanet.com Staff

Two industry analysts go head to head on the merits—or lack thereof—of Microsoft's latest unified communications offering.

Two telecoms experts, and regular contributors to the Website No Jitter—independent consultant Dave Michaels and interconnect owner Matt Brunk—aired their differences regarding Lync in a recent point-counterpoint, based on Total Cost of Ownership, Interface quality, and other criteria.

Michaels opens:

"Microsoft Lync is redefining enterprise communications. The product was released last November to a market devoid of intuitive communications. Lync offers a broad solution that can (optionally) eliminate the PBX stranglehold, and offers communication and capabilities that allow people to communicate on their own terms; when, where, and how they work best. Lync offers a robust set of tools that delivers real time unified communications solutions in an impressive and thorough way."

Brunk counters:

"Microsoft Lync is a 'billion dollar' revenue creation opportunity that started with Microsoft not wanting to buy into someone else’s proprietary offering (the PBX).

"Microsoft pitches Lync as a real-time tool that significantly improves and redefines enterprise communications to unify messages that just flood workers with more messages, options and programming decisions. Always-on real time communications is hard to maintain."

Follow the link below to read their arguments in full:
Microsoft Lync: Thumbs Up or Thumbs Down?

This article was originally published on Friday Feb 4th 2011