The platform from Microsoft beat all competitors in ABI's latest unified communications vendor matrix and won a bigger profile for itself as part of Office 365, which was officially introduced last week.
Microsoft has shown the strongest growth among UC vendors, leveraging its position as a leader in desktop applications. It has, over the years, integrated multiple solutions in its portfolio to offer a compelling software-based UC solution in Lync. Microsoft also has the widest spectrum of partners for Lync and is expanding this ecosystem rapidly. It has an equally significant play both on the premises and in the cloud.
Lync is far from being WebEx, much less telepresence, when it comes to multimedia conferencing. But it does represent a "unified communications for the rest of us" offering for small businesses, offering a balance of consumer and enterprise features with appropriate IT oversight.