Podcast: Catching Up with ShoreTel

by Carl Weinschenk

ShoreTel is not the biggest of the VoIP/unified communications system vendors. It is a player, however. The company, which introduced a major platform revision last week, is working to increase its profile. Site Editor Carl Weinschenk with ShorTel Vice President of Marketing Kevin Gavin about a wide range of issues, including ShoreTel 11, the company's recent partners' conference, perhaps most significantly, the success it is having when it competes with other vendors for deals.  

Kevin Gavin on Shortel 11, the company's partners' conference and its consideration rate: [swf file="http://vid.itbe.com/ctoedge/shorteljuly27x.mp3"]

Last week, IP phone system vendor ShoreTel introduced ShoreTel 11, which features a client for Apple's iPhone, a distributed database and the ability to access the system through a Web interface. Site Editor Carl Weinschenk spoke with Kevin Gavin, ShoreTel's vice president of marketing. Gavin discussed ShoreTel 11 and the company's recent partner's conference in San Diego. Garvin also addressed efforts to boost the company's consideration rate, which is the percentage of deals for which it is in contention that it actually wins.

This article was originally published on Tuesday Jul 27th 2010